Privacy Statement

The purpose of this Privacy Statement is to inform you about the types of personal information Digital Era (as follows, "Digital Era", "we", "our", or "us") collects, uses, and discloses when you visit, interact, or purchase digital art (each a "Product" and collectively, the "Products") from https://the-digital-era.com (the "Site"). It explains how we use and disclose that information, the choices you have regarding such use and disclosure and how you may correct that information.

We will treat personal information in a manner consistent with our Privacy Policy unless we have your consent to treat it differently.

1. Collection of Personal Information

a. To which companies does this Privacy Policy apply?

This Privacy Policy applies to the collection, use, and disclosure of personal information by Digital Era on our Site.

b. What is personal information?

Personal information is any factual or subjective information about an identifiable individual. Personal information includes such information as a person’s name, address, email address, phone number, date of birth and financial information ("Personal Information"). Specific personal information, such as your name, address, phone number or email address, is obtained only if you supply it voluntarily.

c. What Personal Information do we collect?

When you visit our site, we automatically collect certain information about your device, including information about your IP address, web browser, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about how you interact with the Site, including, the individual webpages or products that you view, any terms you might search, how many times you’ve visited our site, referring and existing pages, date and time stamps, transmitted data volume, operating system, and other technical data such as details of your visits to our website. We refer to this automatically-collected information as "Device Information." When we refer to Personal Information, we are also talking about Device Information, unless we address Device Information specifically.

We also collect Personal Information that you may provide to us, including: your basic personal details such as your name, contact data such as your telephone number, zip/postal code, or email address; and demographic data such as your address, preferences, interests, and other personal information relating to you that you may provide to us.

Furthermore, once your consent is obtained, Digital Era may collect the following types of Personal Information: (a) information by telephone or through the Site’s registration forms, transaction documents, or other documents or submissions related to the services we provide including your payment information, payment history using our Site, other parties to transactions; and your reasons for purchasing our Products; (b) information that we receive about you from other online entities who have initially obtained your information but have transferred it to us on a contractual basis so that we can provide our services to you; (c) information, aggregate or user specific, received from our Site; (d) other information you may provide when you contact our Support Team or online chat; and (e) Device Information to screen and protect against fraud.

d. When and how do we obtain consent?

Before Digital Era, collects, uses, or discloses your Personal Information, we first obtain your express or implied consent. The form of consent will largely depend on the sensitivity of the information and the reasonable expectation of privacy that you may have in the specific circumstance. For example, we may obtain your express consent in writing, through electronic means, or verbally. Alternatively, your consent may be implied through an action that you’ve taken or by continuing to use the Site after being notified of our policy. Since we obtain consent the first time we receive your Personal Information, by continuing to make use of our Site, you imply that your consent is on-going in accordance with this Privacy Policy.

2. Use of Personal Information

a. How do we use your Personal Information and Device Information?

The Personal Information you provide to us will be used to: confirm your identity, set up accounts; provide on-going service; determine your eligibility for Products; adhere to legal and regulatory requirements set by the United Arab Emirates; verify your contact data such as your telephone number, zip/postal code, or email address; prevent errors and omissions; screening purchase transactions for fraud; send you information or communication; optimize your experience on our Site; and to assess the success of our marketing and advertising campaigns. When you send us an email or enter your Personal Information in an online form, we will collect your Personal Information in order to respond to you, to provide the requested services, to facilitate billing transactions and processing payments, or to improve our website services. We will not pass on such data without your consent. With your consent, we may also use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can withdraw this consent at any time.

b. Where do we store your Personal Information?

We store your Personal Information in hard copy and electronic form at our offices in United Arab Emirates. Our service providers may, from time to time, also hold your Personal Information in connection with purposes for which you provided your consent. Our service providers may store your information temporarily in Canada or the United States.

c. How long will we use, disclose, or retain your Personal Information and Device Information?

Your Personal Information will be used, disclosed, or retained for as long as necessary to fulfill the purposes for which it was collected and permitted or required by law. Generally, we do not disclose your Personal Information or Device Information, and where we do, we will identify to whom and for what purposes the disclosure will be made and will obtain your consent to such disclosure. We make reasonable security arrangements to protect your Personal Information against risks such as unauthorized access, collection, use, disclosure or disposal. We integrate these security measures into the design, application, and operation of the Site. We take reasonable measures to evolve with the risks so that the integrity and confidentiality of your Personal Information and our systems are maintained.

3. Disclosure of Personal Information

We use service providers to help us operate our Site, and to administer business activities on our behalf, such as sending emails, completing purchase transactions, fulfilling digital orders. We may share your information with these third parties for those limited purposes.

4. Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you before we make changes to this policy and give you the opportunity to review and comment on the revised policy before consenting to use our Services.

We are also committed to keeping your Personal Information accurate. Please notify us of any changes to your information. By doing so, we can ensure our records are accurate and we’ll be better able to assist you. This includes changes to contact information, address, employment, and banking information.

5. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Support: info@the-digital-era.com

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